After-Sales Services

At our company, we stand firmly behind the quality and reliability of our machines, offering a comprehensive one-year warranty to ensure they remain in optimal condition. This guarantee covers all aspects of maintenance, promising a swift and efficient response to any concerns or issues that may arise. Should you encounter any problems with your machine, we commit to acknowledging your complaint within 1 hour and deploying our skilled technicians to your location within 24 hours. Upon arrival, they will assess the situation meticulously, deciding on the most effective course of action, whether it involves repair or replacement, to resolve the issue to your satisfaction.

We take pride in the expertise and readiness of our maintenance team, who are dedicated to delivering exceptional service to our customers. During the warranty period, any costs associated with the repair or replacement due to manufacturing defects will be fully covered by our company. In instances where issues arise from improper use or environmental factors, we still offer free repair services; however, the cost of materials and accessories will be provided at cost price.

Our commitment to your satisfaction extends beyond the warranty period. We pledge to offer lifelong, regular on-site inspections and maintenance, ensuring that your machine continues to operate efficiently for years to come. This enduring support underscores our dedication to quality and the trust we wish to build with every customer.